HIPAA compliance is a two way street. It requires knowledge and discipline. DDS Works is committed to our clients' responsibilities. We ensure HIPAA compliance by listening to our clients and addressing their questions and concerns with respect to HIPAA rules and regulations.

We work with your practice to establish security standards ensuring that your patient data is securely stored and not accessible to anyone but your office. We have implemented a set of measures as a part of the DDS Works application that includes the following:

Education for best practices: "How to choose a complex password that allows you access to the DDS Works application". Staff members should not share passwords. In fact, password sharing is not allowed by the application. Using the same passwords for different users in your practice is also prohibited by the DDS Work application.

Account locking. After 3 unsuccessful attempts to login to DDS Works, your user id will be disabled. If you forget your password and need to have your user id unlocked, just contact DDS Works support. The process of unlocking your user id only takes 2 minutes and will not affect your productivity.

Social Security Numbers and patient names are stored encrypted in the database and are not readable in their raw format. They are only decrypted when you access your patient data.

All communications and data exchanges between your office computers, our servers, and E-claim Clearing Houses are done using 128 bit SSL encryption, the same standards used by all the major banks for online banking.